Privacy
Your feelings are not our product.
Plain language, no legal fog. If anything below is unclear, tell us and we will rewrite it.
Last updated August 2026
01What we collect
Your name and mobile number, the recipient's name, number and address, your delivery date and your card message. That is all we need to deliver a gift, so that is all we ask for.
02Why we collect it
To hand your gift to the right person on the right day, and to reach you if something changes. We contact you first, never the recipient, so that surprises stay surprises.
03Card messages
Your card message is transcribed by a member of our team and then destroyed. We do not store it after delivery and we never use it in marketing.
04What we never do
We do not sell your data, rent your contact list, or share recipient details with advertisers. We do not send marketing messages to recipients who never asked to hear from us.
05Payments
Payments are handled by regulated payment partners (Stripe). Bloom does not see or store full card numbers at any point.
06How long we keep it
Order records are kept for two years for accounting and freshness-guarantee claims. Everything else is deleted sooner on request.
07Your control
Write to support@bloom-flowers.store and ask us to show, correct or delete what we hold. We respond within seven days, without asking why.